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Yes, every server comes with a root access and have a complete control over both the VPS and Dedicated.
Your servers are available immediately once you place the order and the payment processed successfully. We have an automated provisioning system to handle the operation.
We offer you Managed support for both dedicated and VPS servers. Refer our �Managed Services� section
You can install any softwares that are legal to use, except those which are malware and which contains viruses. The servers are behind a secured firewall and any detection of such software will result in termination.
You can use software PuTTY and also SSH to the server. In case of Windows Dedicated Server, you will be provided single access to RDP port.